Anti-Spam Policy

What is spam?

Spam is the common term for unsolicited electronic messages. In other words one or more unwanted commercial electronic messages that does not include accurate sender information or does not include a functional unsubscribe facility.

The Spam Act 2003 (the Act) makes it an offence to send unwanted (ie unsolicited) commercial electronic messages. Electronic messages include the following: Emails, Mobile phone text messages (SMS), Multimedia messages (MMS) and Instant messages (IM)

CRMALL maintains a zero tolerance policy for use of its network or services in any manner associated with the transmission, distribution or delivery of any bulk e-mail, including unsolicited bulk or unsolicited commercial e-mail, or the sending, assisting, or commissioning the transmission of commercial e-mail that does not comply with the U.S. CAN-SPAM Act of 2003 ("SPAM").

Automated spam filtering

CRMALL's messaging systems automatically scan all incoming email messages, and filter-out messages that appear to be spam.

We recommend "confirmed opt-in" to all Users. This efficiently prevents spam complaints and makes the list much more responsive, as subscribers are receiving information they expect. The confirmation email may be customized, so that recipients can easily recognize to which list they subscribe.

Problems with spam filtering

No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered-out by CRMALL systems.

Each message sent from a GetResponse Account contains an unsubscribe link that cannot be removed. The link automatically updates the mailing list to ensure that a subscriber that has opted out will not be sent any further mailings.

If you believe this has happened to a message you have sent, please advise the message recipient by another means.

User spam

CRMALL provides a facility that enables users to send email messages and private messages to others. Users must not use this facility to send unsolicited, bulk or indiscriminate messages, whether or not for a commercial purpose.

Receipt of unwanted messages from CRMALL

In the unlikely event that you receive any message from CRMALL or sent using CRMALL’s systems that may be considered to be spam, please contact us using the details below and the matter will be investigated.

Changes to this anti-spam policy

These terms and conditions may be updated or revised from time to time, so you may want to check for updates if you access in the future..

Contact us

If you believe you have been spammed, please notify